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Warranty Information

Building a new home requires precision, expertise, and an unwavering commitment to quality. When you work with Bardwell, you receive a home built for the long run. And, we’re proud to begin that journey with you in planning and construction - and into the first year. As part of our standard process at Bardwell Homes, our team performs a post closing check in, as well as an 11 month touch up. In the meantime, if you need to log a warranty request, click on the link below to file your information. Remember that warranty requests include items damaged or broken, not the normal settling of a home that will be addressed during our final touch up. As you enjoy the first chapters in your new Bardwell home, access to the Home Owner Care Guide is always available to you. Thank you for choosing Bardwell Homes.

For homes sold prior to 2025, please call the office at (225) 924-4058.

For homes sold in 2025 and beyond, please access Buildertrend below to file a warranty claim.

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Helpful resources

My Garage Door Won't Close
My Garbage Disposal Isn't Working
How To Remove Your Shower Drain
How To Light Your Fireplace Pilot Light

While each brand and model is slightly different, most follow these general guidelines:

Ensure your gas key (located near the fireplace is turned on):

  1. Locate the knob that says "PILOT".
  2. Turn knob to the "PILOT" position.
  3. Press the knob in and hold
  4. While holding the knob in, press the igniter button repeatedly until pilot lights.
  5. DO NOT let off the Pilot knob.
  6. Once the pilot lights, you'll hold the knob in for up to a minute allowing the thermocouple to heat up.
  7. Release knob and turn on. If pilot goes out, repeat the above steps or schedule a service appointment with us.
Hardieplank Siding Cleaning Guide

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