Bardwell Homes Privacy & SMS Policy
Introduction
Bardwell Homes, LLC is committed to protecting the privacy and confidentiality of personal data collected or processed during its business operations. This Policy outlines the principles and practices that govern the collection, use, and disclosure of personal data, including data collected through our SMS messaging program.
Scope
This Policy applies to all employees, contractors, vendors, and third parties who collect, use, or process personal data on behalf of Bardwell Homes, LLC. It also applies to all personal data collected from customers, clients, partners, and other individuals.
Personal Information Collection
We may collect personal information, such as name, address, email, phone number, and job title, from customers, employees, and stakeholders. We collect personal information through various channels, including our website, email, phone, in-person interactions, and SMS messaging enrollment. We may also collect personal information from third-party sources, such as service providers and business partners.
Use of Personal Information
Bardwell Homes, LLC will only use personal data for the purposes for which it was collected or as otherwise permitted by applicable laws and regulations. Personal data may be used for the following purposes:
- Providing products or services requested by individuals
- Communicating with individuals about products, services, or other business-related matters
- Sending SMS/MMS messages to individuals who have opted into our mobile messaging program
- Conducting market research, analytics, and improving business operations
- Managing and administering employee or contractor relationships
- Complying with legal or regulatory requirements
- Protecting the rights and interests of Bardwell Homes, LLC or its customers
Disclosure
Bardwell Homes, LLC may share personal data with third parties for legitimate business purposes, including service providers, vendors, contractors, and business partners. This includes sharing information with platform providers, phone companies, and other vendors who assist in the delivery of mobile messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Personal data may also be disclosed to comply with legal or regulatory requirements, or in response to lawful requests from public authorities. Bardwell Homes, LLC will take appropriate measures to ensure that third parties receiving personal data are bound by confidentiality obligations and provide adequate protection to the personal data.
SMS Messaging Program
Bardwell Homes, LLC offers a mobile messaging program through which users may receive SMS/MMS messages about our products, services, and properties. Participation in the program is subject to the following terms.
Opt-In: You may opt in through our website contact form, by texting a keyword to our designated number, or by providing verbal consent. By opting in, you agree to receive text messages, including informational and transactional messages, at the phone number you provided. Consent to receive messages is not required to make any purchase from us.
Opt-Out: To stop receiving messages, reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message from us. You may receive one confirmation message after opting out. You will then receive no further messages unless you opt in again.
Help: Text HELP to any message from us for support, or email us at [email protected]. You may also contact our SMS platform provider, CallRail, at [email protected].
Cost and Frequency: We do not charge for our messages, but message and data rates may apply from your wireless carrier. Message frequency varies based on your level of interaction with us. Carriers are not liable for delayed or undelivered messages.
Data Retention
Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. When personal data is no longer needed, it will be securely disposed of or anonymized, unless otherwise required by law.
Data Security and Protection
Bardwell Homes, LLC is committed to maintaining the security and confidentiality of personal data. We implement appropriate technical, organizational, and administrative measures to protect against unauthorized access, loss, or misuse of personal data. We limit access to personal information to authorized employees and third-party service providers who need the information to perform their duties. We regularly review and update our security measures to ensure they remain effective.
Your Rights
You have the right to access, correct, and delete your personal information, as well as the right to object to the processing of your personal information. To exercise these rights, contact us at (225) 924-4058. We will respond to all requests in accordance with applicable data protection laws.
Policy Updates
This Policy may be updated from time to time to reflect changes in business operations, legal or regulatory requirements, or industry best practices. Updates will be communicated to relevant parties and made available on the Bardwell Homes, LLC website.
Compliance
Compliance with this Policy is mandatory for all employees, contractors, and third parties who collect, use, or process personal data on behalf of Bardwell Homes, LLC.
Contact
Questions or comments about this policy? Call us at (225) 924-4058 or email [email protected].